Gone Baby Gone [Blu-ray]
RRP £24.99 £5.99
- Description
- Delivery
- Returns
- Customer Reviews
Description
Tense detective thriller, directed by Ben Affleck, about a small-time private investigator hired to find a kidnapped girl. Living and working in a run-down, impoverished district of Boston, Patrick Kenzie (Casey Affleck), along with his partner Angela (Michelle Monaghan), investigates the cases nobody else wants. When four-year-old Amanda McCready (Madeline O'Brian) disappears from her drug addict mother's house, the local police investigation, led by Capt. Jack Doyle (Morgan Freeman), comes up short. Hired by Amanda's aunt because they know the area and the locals so well, Patrick and Angela set out to uncover the truth, but soon find themselves caught up in a web of lies and corruption that threatens their relationship.
Actor | Titus Welliver, Morgan Freeman, Casey Affleck, John Ashton, Amy Ryan, Madeline O'Brian, Amy Madigan, Edi Gathegi, Ed Harris, Michelle Monaghan |
Music | Harry Gregson-Williams |
Based on | The novel by Dennis Lehane |
Format Type | Blu-ray |
Catalogue No | MIROPBD2128 |
Certificate | 15 |
Release Date | 19/09/2011 |
Studio Description | Miramax |
Region | Region B |
Running Time (mins) | 114 |
Discs | 1 disc(s) |
Produced (year) | 2007 |
Colour | Colour |
Extras | Language(s): English|Interactive Menu |
Delivery
At Zoom.co.uk,
we endeavour to dispatch all items for the UK ordered before 12:00
(Monday to Friday) within 24 hours. You can check the status of your
order in your account by clicking here.
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Delivery Options in
the United Kingdom
Your delivery options
vary, depending on what you’re ordering. Standard UK delivery is always FREE over £30. Delivery costs are calculated at basket. Your options are:
- Our standard delivery is via
second class post. This option takes 3-5 working days once the product is
despatched from our warehouse
- 1st Class delivery is available. If you place your order before 12:00, it should only take 1-2 working days.
- If you're feeling particularly eager to get your order as soon as possible, Next Business Day delivery is also available. Again - provided the order is placed prior to 12:00. Please note that this service is only available Monday to Thursday. Any orders placed between 12:00 Thursday and 12:00 Friday will be delivered on the Monday following the weekend.
- Lastly, please note, if the value of the items in your order when despatched exceeds £50 in value, we will upgrade your delivery to the next business day free of charge to allow you to track your order.
Please note that any orders placed after 12:00 on a Friday will
not be despatched until the following Monday and therefore delivered on the
Tuesday.
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Delivery Outside of
the United Kingdom
European Delivery
We ship almost our
entire range of products to all countries in the European Union. The
only exception to this is our hardware bundles. If you place an order for a
hardware bundle for delivery outside of the UK your order will be cancelled.
We're not being grouches, as they're such high value items we want to make sure
that they're delivered in the most safest and most efficient way. We're
working on a tracked postage solution for you and hope to resolve this as soon
as possible, stay tuned!
For European
Delivery, we can offer you a standard 3-6 day delivery window, starting from
the very moment that the goods are despatched.
Please note that all
delivery times are subject to courier company. European delivery rates will be
calculated at basket depending on where you are and what you’re buying.
European Union Countries Include:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain and Sweden.
Q | How do I
select EU delivery?
Select the EU Delivery option when you get to the checkout. This will calculate
the correct total for you - otherwise the extra EU postage fee will be added
automatically after the checkout process is completed. Doing this will save you
the surprise!
Q | Do you ship
to outside the EU?
Currently, we do not ship to territories outside of the EU. We are looking into
delivery options at the moment and hope to be able to deliver before the end of
the year.
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Delivery FAQs
Q | How will I
know when my order has been sent?
As soon as your order is despatched from our warehouse, you'll be sent an email
just to confirm that it's on its journey to you (remember to check your spam if
you've not ordered from us before). You can check the status of your order in
your account by clicking here.
Q | Once my order has
been despatched, when will I receive it?
From the time you receive your despatch confirmation email we would expect you
to receive your order:
- For Standard UK delivery 3-5
working days for deliveries within the UK once goods are despatched. If it
does happen - on the off chance - to take any longer than this time period
to reach you, Royal Mail policy requests we wait 10 working days to pass
before classifying an item as "lost".
- 1st Class UK delivery: 1-2
working days once goods are despatched provided orders are placed prior to
12:00 (see above).
- Next Day UK delivery: next
day delivery as long as orders are placed by 12:00 Monday to Thursday
only.
- Standard Delivery to all
other European Union Countries should take 3-6 working
days once goods are despatched provided orders are placed prior to 12:00.
Q | Do you
charge for delivery?
We offer FREE delivery on a wide range of our products. UK delivery is always free over £30. We offer a range of delivery
options at varying costs. Delivery to other countries in the European Union starts from £2.99.
Q | What do I do
if I have not received my order?
If your order doesn't arrive within 10 working days - contact us straight away
so that we can investigate further. Please note: if you do not receive
your order and you do not notify us within 30 days after despatch, we reserve
the right not to refund or replace it.
Q | One of the
items is missing from my order. What do I do?
We endeavour to ship your whole order in as few packages as possible but
sometimes items are sent separately. All items that should be in your package
should be listed on your delivery note. If this does not match, please let us
know straight away.
To give you some
peace of mind, we'll be sure to send you an email to let you know when each
item is on its way. Pre-orders placed with other items will be despatched
separately prior to release day.
Q | What happens
if I am not at home to accept my delivery?
Due to the size of most of our products, usually they don't
require you to be at home to take delivery as they will fit through your
letterbox.
In the event that you
have ordered products which will not fit through your letterbox, (and you
aren't in to take delivery) then the postal service will follow their usual
procedure. For UK orders this usually means a card is left to
notify you of an attempted delivery and the item will be held at your local
sorting office. For items attempted for delivery by a courier service they will
also leave a card and allow you to arrange for redelivery or collection.
Q | Am I able to
change the delivery address to something other than my registered PayPal
address?
For the time being, we're unable to deliver your order to an alternative
address - meaning all items will be posted to the address that's linked to your
PayPal account.
Q | Do you
deliver on Bank Holidays?
Bank Holidays are not classed as working days so we don't include these in our
estimated delivery times. On these days, you can expect your delivery on the
next working day following the Bank Holiday.
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If you've got any more burning questions regarding our delivery options, you can contact our customer services at customerservice@zoom.co.uk. You'll be able to catch them Monday to Friday between the hours 8:30-17:30.
Returns
If you live within the UK are unhappy with your purchase you can return it to us within 28 days of the item being despatched to you for a full refund*. (*If you are buying products from us in bulk to sell on for your own commercial purposes we
reserve the right to refuse returns or issue a refund). Please note that DVDs and Blu-rays that have been opened or have had their shrink-wrap removed are not eligible for return.
PLEASE BE AWARE WE DO NOT ACCEPT RETURNS FROM EU COUNTRIES OUTSIDE THE UK FOR GOODS NO LONGER REQUIRED IF THEY ARE NOT FAULTY UNLESS THE COST OF RETURN IS PAID FOR BY THE CUSTOMER RETURNING IT.
Q | I have received my item but I no longer require it?
If you're unhappy with your purchase you can return it to us within 28 days of the item being despatched to you in order to get a full refund. Please note that DVDs and Blu-rays that have been opened or have had their shrink-wrap removed are not eligible for return. Clothing returns must be unworn and still have the tags attached.
Q | I have received an item that I didn’t order? What's going on!
Apologies, our mistake! You can return the item to us within 28 days of the item being despatched to you for a full refund.
Q | I've received my item, but it's damaged/faulty. What do I do?
If your item has reached you in a damaged condition or is faulty in any way, then we'll endeavour to put this right as soon as possible. We can either by send out a replacement item to you or refund your account. If we ask that the item be returned to us, then our lovely Customer Service team will proved you with the returns address and a unique Returns Aushorisation (RA) number. In this highly unlikely event that your order is received damaged or faulty, all you need to do is contact us within 28 days of the item being dispatched to you and we will
provide you with the relevant returns information
Q | How do I return an item?
To arrange a return, please just contact us and we will be more than happy to arrange this for you. All you need to tell us is which item you wish to return and the reason why. We'll then issue you with the Returns address - specific to that item - along with your unique Returns Authorisation (RA) number.
Q | When will I receive my refund/replacement?
We will process your refund/replacement as soon as your item is received back into our warehouse. Replacements are subject to availability and, if the replacement is not available a refund will be given instead.
Q | If I live outside the UK and have a faulty product can I return it?
Please email us at customerservice@zoom.co.uk to explain the issue. We can then sort out the best way we can offer you a replacement.
Here at Zoom we want you to be 100% happy with your purchase, meaning we'll do everything we possibly can to make sure you are. If you'd like to return a product to us, please email us directly at customerservice@zoom.co.uk
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